Privacy Policy

Privacy Policy

Effective Date: 04/01/2026 CoreTech Somaliland (“we,” “our,” “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website: https://coretechsom.com/

1. Information We Collect

When you interact with us, we may collect the following personal information:

Full name

Email address(es)

Telephone number(s)

Address

Any other information you voluntarily provide

We only collect personal data that is relevant and necessary for providing our services.

2. How We Collect Information

We collect information in the following ways:

When you contact us through forms, email, or phone

When you register for our services or updates

When you send or receive information through our website

When you voluntarily provide information through any interaction

We may also receive your information from trusted third parties, but only where you have given them permission to share your data.

3. How We Use Your Information

We use your information to:

Respond to your inquiries and provide support

Deliver our services and improve user experience

Send updates, communications, or relevant information

Maintain the security and integrity of our website

We do not sell or rent your personal data to third parties.

4. Data Confidentiality

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, or misuse.

However, please note that we are not responsible for the privacy practices of websites that are not owned or controlled by CoreTech Somaliland, including those linked from our website.

5. Data Sharing

We may share your information only when necessary:

With service providers who help us operate our website or services

When required by law or legal obligations

To protect our rights, users, or systems

All third parties are required to respect the security of your personal data.

6. Data Retention

We retain your personal information only for as long as necessary:

To fulfill the purposes outlined in this policy

To comply with legal and regulatory requirements

Once no longer required, your data will be securely deleted or anonymized.

7. Your Rights

You have the right to:

Request access to your personal data

Request correction of inaccurate information

Request deletion of your data (subject to legal obligations)

Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

8. Cookies and Tracking

Our website may use cookies to enhance your browsing experience. You can control or disable cookies through your browser settings.

9. Making a Complaint

If you have concerns about how we handle your personal data, please contact us:

Email: [email protected]

Please include details of your concern, and we will:

Review your complaint carefully

Investigate whether proper procedures were followed

Respond within 15 working days (in most cases)

If additional time is required, we will inform you accordingly. If you are not satisfied with our response, you may contact us again for further review.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

For any questions or requests regarding this Privacy Policy, please contact:

CoreTech Somaliland
Website: https://coretechsom.com/

Email: [email protected]

How do we collect information?

We may collect information about you whenever you interact with us. For example, when you contact regarding our activities, register as a supporter, send or receive information or sign a petition, you specifically and knowingly provide us with your personal information. We may also receive information about you from third parties – but only if you have given them permission to share your information.

Confidentiality

We will not be responsible for the privacy of data collected by websites not owned or managed by Charity, including those linked through our website.

Making a complaint

If you are not satisfied with the response, please contact us at [email protected] with the details explaining your concerns. We will review your complaint and investigate if the right procedures have been followed and respond back to you as appropriate. We aim to complete this investigation within 15 working days of receiving your complaint, however, in some cases it may take longer. If you are still unsatisfied with the response, you may contact us.